DealBundle.com
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Frequently Asked Questions

About DealBundle (go to this section)
 
  • What is DealBundle?
  • Does it cost anything to use DealBundle?
  • Is my information safe on DealBundle?
  • How can I contact DealBundle?
  • Request New Features
    Please let us know of any new features or updates you would like to see on DealBundle - click here!

    Account Management (go to this section)
     
  • How do I update or create my profile?
  • How do I login?
  • How do I change my password?
  • I have forgotten my password. What can I do?
  • I'm able to login, but I keep getting logged out. What is going on?
  • How do I cancel my free account?
  • How do I set my contact me preference?
  • Will my profile and deal posts be open to the public?
  • Get the Deal Posting Tool 
    The button allows you to post deals from any website to your DealBundle. It automatically grabs your highlighted content, image(s) and title from the webpage!
    Internet Explorer or Firefox

    Bookmarklet Support (go to this section)
     
  • Do I need to use the "Post to DealBundle" bookmarklet tool?
  • What browser do you support?
  • Is this bookmarklet safe or contain any spam, tracking or pop-ups?
  • What will the bookmarklet look like in my browser and what will it do?
  • My bookmarklet tool is not working?

  • Publishing a Deal (go to this section)
     
  • What type of deals can I publish and how many?
  • How do I post a deal with the bookmarklet tool?
  • Can I cancel a post?
  • Can I save a post, comeback and edit or publish it later?
  • The image captured from the webpage is not found or is wrong?
  • Expiration date for the deal? What is the difference in "Deal is Active Now" or "Deal Starts Soon"?
  • Where are my saved deal post?
  • Once my deal post expires, will it be gone forever?
  • How can I post a deal without the tool?

  • Member Rewards (go to this section)
     
  • How can I earn revenue from the deals I post to DealBundle?


  • Search, Ratings, Comments & Tell a Friend (go to this section)
     
  • What is a "DealBundle Score"?
  • How can I increase my DealBundle Score?
  • How can I find my DealBundle?
  • I'm logged in, but why is the homepage different?
  • How do I rate a deal?
  • How do I leave comments on a deal?
  • Can comments or ratings be changed once they are submitted?
  • If I send a deal to a friend, what will it say?

  • RSS (Real Simple Syndication) Feeds (go to this section)
     
  • What is RSS?
  • What is RSS feed for my DealBundle?
  • What information is shown in my RSS feed?

  • Email Communications (go to this section)
     
  • What is an email distribution list and how can it help me?
  • Where do I access my email list?
  • What is required to send emails?
  • Do you send ads or anything strange in the emails I send?
  • Do I need to set up a special dealbundle.com email address?
  • How can I add contacts to my list or edit them?
  • Can I exclude any contacts from a distribution email?
  • How do I send an email from my account?
  • How long does it take to send out an email?
  • What if my contacts reply to my email, where will that go?
  • How can I contact other members?

  • Community and Content Guidelines (go to this section)
     
  • Copyright
  • Terms of Use
  • Privacy Policy
  • Stay in the know! Read our Blog where we discuss new features, updates and fixed problems
  • Send us your feedback or comments - pretty please?

  • Troubleshooting (go to this section)
     
  • Minimum requirements to browse DealBundle?
  • Pages seem not to work correctly, saying I need "Javascript" turned on or installed?




  • About DealBundle (top)

    What is DealBundle?
    DealBundle is a social shopping community created and supported by members (we like to think of them as deal fanatics)!

    With DealBundle, users submit deals for review, then you the user, (our community) rates those deals on quality and popularity to promote to our main website, dealbundle.

    Deals that have been promoted to DealBundle can still be rated and commented on. In-fact, you can view the "Most Popular" within DealBundle from the homepage (its populated in real-time, so check it often for the best of the best)!

    You don't need to become a member to search or use any deal found on our website. Our doors are open (for free) to anyone looking for great shopping deals and advice!

    Learn more?


    Does it cost anything to use DealBundle?
    DealBundle is 100% FREE! There are no charges or fees. You will never be asked for any payment information or be required to pay for anything on DealBundle. DealBundle does not sell items or collect any money, we are a social shopping community with tools to help users and members find the best deals, offers and shopping discounts!

    Is my information safe on DealBundle?
    YES! DealBundle is committed to protecting your privacy. We do not sell, rent or give away any of your personal information. For more information, view our Privacy Policy.

    How can I contact DealBundle?
    Send us your questions, comments, feedback or just say hello by using our feedback form.



    Account Management (top)

    How do I update or create my profile?
    First you will need to sign-up for a free account. Then you'll see a link in the "My Account" page titled "Update My Profile". Once there you can enter as much, or as little information as you're comfortable with!

    How do I login?
    You can log into your account my clicking here

    How do I change my password?
    You can change your password by going into your profile here.

    I have forgotten my password. What can I do?
    No problem! We will send it to the email address on record. Please go here and enter your "UserName".

    I'm able to login, but I keep getting logged out. What is going on?
    Make sure you have your browser set to accept cookies. Cookies are these tiny little membership codes that allows us to tell your browser that you are a DealBundle member. Without that code accepted and saved (this happens automatically), DealBundle will not recognize you. To enable cookies, follow the instructions below for the browser version you are using.

      Firefox (1.0 final release and earlier)
     
  • Go to the "Tools" menu
  • Select "Options"
  • Select the "Privacy" icon in the left panel
  • Check the box corresponding to "Allow sites to set cookies"
  • Click "OK" to save changes

  •   Microsoft Internet Explorer 6.0+
     
  • Select "Internet Options" from the Tools menu
  • Click on the "Privacy" tab
  • Click the "Default" button (or manually slide the bar down to "Medium") under "Settings"
  • Click "OK"

  •   Microsoft Internet Explorer 5.x
     
  • Select "Internet Options" from the Tools menu
  • Click on the "Security" tab
  • Click the "Custom Level" button
  • Scroll down to the "Cookies" section
  • To enable (next 2 items):
  • Set "Allow cookies that are stored on your computer" to "Enable"
  • Set "Allow per-session cookies" to "Enable"
  • Click "OK"

  •   Macintosh Internet Explorer
     
  • Open Internet Explorer browser.
  • From menu bar, select Explorer > Preferences.
  • Under “Web Browsing” click “Security Zone.”
  • Check the “medium” radio button.
  • Click OK

  •   Macintosh Safari
     
  • Open Safari browser
  • From the menu bar, select Safari > Preferences.
  • Click the Security tab.
  • In the "Accept Cookies" section, check "Accept Cookies" checkbox.
  • Click OK


  • How do I cancel my free account?
    We will be sorry to see you go! But if you must, please let us know here.

    How do I set my contact preferences?
    You can set your contact preferences in your profile. At the bottom of the page you will see a check box. If that box is checked you will allow other members to send you an email. An email will be sent to your contact email in your profile (we never show your personal email - ever). If you keep that box un-checked, then no "Contact Me" link will be used on your profile and you will not receive emails from members.

    Will my profile and deal posts be open to the public?
    Yes. Your profile and deals will be available to non-members using DealBundle.



    Bookmarklet Support (top)

    Do I need to use the "Post to DealBundle" bookmarklet tool?
    NO! You can submit deals (online or offline) to DealBundle from your online account. The bookmarklet tool was created to make is easy for you to save deals while you are shopping or surfing the web! They can work great together for posting online deals with the bookmarklet and off-line deals from your account!

    What browser do you support?
    Right now we support Internet Explorer and FireFox. You can download your tool from your account page.

    Is this bookmarklet safe or contain any spam, tracking or pop-ups?
    NO SPAM HERE!! Our simple tool is 100% clean and will never have anything that will jeopardize your privacy (after all it does not install on your system and is just a bookmark)!

    What will the bookmarklet look like in my browser and what will it do?
    The button allows you to post deals from any website to your DealBundle. It automatically grabs your highlighted content, image(s) and title from the webpage! learn more.

    IE bookmarklet example

    My bookmarklet is not working?
    Since we are in beta, please send us your problem here. We will respond ASAP.



    Publishing a Deal (top)
     
    What types of deals can I publish and how many?
    We encourage you to post any and all deals (except offensive content - see terms) you find on the web, off-line, from newspapers, radio, TV - you name it!

    How do I post a deal with the bookmarklet tool?
    You can learn more by viewing the How to Post a deal page.

    Can I cancel a post?
    Yes you can! Simply click the "Cancel" button (bottom left of posting window) and the window will close and purge all data gathered from the current webpage.

    Can I save a post, comeback and edit or publish it later?
    Sure! At anytime you can click the "Save Deal" button (bottom of posting window). This will save the un-published deal to a section in your account called "Edit My DealBundle". Once there you can delete, edit or publish your saved deal to your DealBundle.

    The image captured from the webpage is not found or is wrong?
    This may happen from time-to-time. We are adding website's all the time for our technology to recognize. We will fix this ASAP, please let us know about this bug here.

    Expiration date for the deal? What is the difference in "Active Now" or "Starts Soon"?
    Great question! Some deals you find are already started and you can get the savings right away. In this case you will want to use "Active Now" option and simply enter in the expiration date OR days from today when it will expire:



    Now, some deals are NOT valid yet and are taking place in the near future. In this case you will want to use "Starts Soon" option and simply enter in the date the deal will start AND expire:



    Where are my saved deal post?
    You saved deal post are located in your account here.

    Once my deal post expires, will it be gone forever?
    Of course not! We know the work you put into posting it. When your deal post expires, it will be saved in your account here, but it will not be shown in online searches and/or in your DealBundle. If you want to re-active it, you will need to edit and change the expiration date to a future date.

    How can I post a deal without the tool?
    Just go to your account page.



    Members Rewards (top)

    How can I earn revenue from the deals I post to DealBundle?
    Please see our revenue sharing program




    Search, Ratings, Comments & Tell a Friend (top)

    What is a "DealBundle Score"?
    A DealBundle Score is a ranking based on community contributions, ratings, quality of deals, total views, clicks and readership. Scores are calculated in real-time and continuously fluctuate based on the overall DealBundle community as a whole.

    This scoring system was created to help shoppers on DealBundle identify the best deals from the best members. Additionally, this scoring helps prevent spam listings and/or self promotion.

    DealBundle Score Ranges 1-10: 0-4 are new members in the DealBundle community. 5-7 are active members with popular deals. 8's are deal sleuths with quality deals. 9-10 are experts at saving money and have a ton of superior deals. Higher scores are harder to achieve!

    How can I increase my DealBundle Score?
    You can increase your score by simply by posting quality deals that people will enjoy and promote to the main site DealBundle. In short, the more you post and the higher your readership — the higher your score!

    Note: If you take sometime off from posting deals, your score will return to it's original status faster when you start posting again.


    How can I find my DealBundle?
    Your DealBundle can be access by simply entering www.dealbundle.com/yourusername into any browser.

    I'm logged in and the homepage is different?
    Yes you are correct! As long as you are logged in, you will see a private home page just for you! Here you'll find cool stats and links to your DealBundle and account. You will also see browsing options and popular deals just like on the non-member homepage (categories, tags).

    How do I rate a deal?
    You must be a member and logged in to rate deals. Once logged in, you will see a star rating option. Just mouse over and click the star that best rates the deal. You will then see a "Save Rating" button:

    Click that and your ratings will be saved and calculated. Note: You only get once chance to rate each deal and once rated can not be undone.

    How do I leave comments on a deal?
    You must be a member and logged in to comment on deals. Once logged in, you will see a comment box. Just type your comment, click "Save" and your comment will be available for all to see. You can always view and manage your comments in your account. Plus you can delete comment alert emails.

    Can comments or ratings be changed once they are submitted?
    No. Once you leave a comment or rate a deal they can't be removed or edited. If you absolutely need to remove a comment please contact us here and we can do it for you :-)

    If I send a deal to a friend, what will it say?
    We do not attach any secret messages, ads or anything you don't already see. We give you access to change the subject (default is the deal title) and create a message. We will add a link to the deal online so your friend can easily find it! You can always check the box to be CCed on the email. We will never use your or your friends email address ever again!



    RSS (Real Simple Syndication) Feeds (top)

    What is RSS?
    RSS feeds allow you to stay up to date with the latest shopping deals, offers and sales from your favorite DealBundle member!

    To subscribe to an RSS feed from DealBundle, you will need a News Reader or other similar device.


    What is RSS feed for my DealBundle?
    Each member's DealBundle has its own RSS feed. This allows your friends to subscribe to your latest deals posted. To view your DealBundle feed in your RSS Aggregator:

    1. Copy the RSS url (yourusername.rss)
    2. Paste the URL into your reader - done!

    Every new deal you post in your DealBundle will automatically be seen to your friends via RSS readers.

    What information is shown in my RSS feed?
    Your RSS feed will show thumbnail image, title, description (up to 500 characters), categories and your title (your username).



    Email Communications (top)

    What is an email distribution list and how can it help me?
    Its another great optional tool created to help you communicate with your fiends, family and the world! Your email distribution tool, located in your account, can be used to broadcast one email message to your list of contacts. You can include up to 100 contacts and can send out an email instantly.

    Where do I access my email list?
    If you are logged in click here

    What is required to send emails?
    All you need is a free DealBundle account. Once confirmed, you can start to add contacts (you at least need one contact :-). Then you must update your name in your profile. When we send the email we will use your name as the "From:" and your email address as the "Reply to:". This way you can use your favorite email address and all is private.

    Do you send ads or anything strange in the emails I send?
    We do NOT and will NEVER insert anything except a small link back to your DealBundle (you will see this small link back to your DealBundle below your message - this way you don't have to).

    Do I have to set up a special dealbundle.com email address?
    No. How many email address does one need! We send out emails with your name as the "From:" and your email address as the "Reply to:". This way you can use your favorite email address and all is private.

    How can I add contacts to my list or edit them?
    You can add contacts and edit them from your account here.

    Can I exclude any contacts from a distribution email?
    Absolutely! You will see a check box next to each contact. If you do NOT want an email sent to them simply un-check the box next to their name. When sending we will exclude that contact.

    How do I send an email from my account?
    You can send an email from your account once you have updated your name and have at least one contact, just click here.

    How long does it take to send out an email?
    It depends on how many contacts you are sending it out to and how many members are also sending out emails. It can take less than 1 minute or may take up to 5-10 minutes.

    What if my contacts reply to my email, where will that go?
    Since we use your name and your email address, any replies will go to your own email account - easy right! Don't worry we keep this private and confidential.

    Important! If you get a non-delivered or error message from one of your contact's emails in your email (since reply's go to you). Please update or remove that email address from your contacts - thank you!

    How can I contact other members??
    You can send an email message only if that member has allowed other members to contact them. When logged in, you will see "Contact Me" on a member's profile section. By clicking "Contact Me" you will be taken to a message screen. If you do NOT see "Contact Me" then this member does not want to be contacted.




    Troubleshooting (top)

    Minimum requirements to browse DealBundle?
    To successfully browse the dealbundle.com website users must have a PC or Laptop with Internet access. In addition, the Internet Options and security features must be set to:

     
  • Accept cookies / Enable cookies
  • Default or medium level Internet security zone
  • Default or medium privacy settings
  • Enable JavaScript
  • Monitor viewable setting set to 1024 by 768 pixels

  •   Recommended browsers
     
  • Mozilla Firefox version 1.0 or higher
  • Microsoft Internet Explorer 6.0 or higher
  • Apple Safari 1.2 or higher (for Macintosh OS)


  • Pages seem not to work correctly, saying I need "Javascript" turned on or installed?
    Make sure your browser has JavaScript turned on! Much of the functionality of DealBundle relies on JavaScript technology to work properly. Most browsers have JavaScript enabled by default but they also allow the user to disable or enable it. We require JavaScript to be enabled for our website to function properly.

    Here is where you can check to see if JavaScript is enabled in your browser:

      FireFox 1.1+
     
  • Open you Firefox browser
  • From the menu bar, select Tool > Options
  • Click Content
  • Check “Enable JavaScript” and “Enable Java” check boxes
  • Click OK

  •   Netscape 7.1
     
  • Open Netscape browser
  • From the menu bar, select Tools > Options
  • Click on “Site Controls”
  • Check the "Enable JavaScript " and “Enable Java” check boxes
  • Click OK

  •   Internet Explorer 6.1+
     
  • Open Internet Explorer browser
  • From the menu bar, select Tools > Internet Options
  • Click advanced button
  • Click “Override default settings"; and then specify how you want Internet Explorer to handle cookies from first-party Web sites and third-party Web sites (a Web site other than the one you are currently viewing)
  • Click OK, OK again

  •   Macintosh Internet Explorer
     
  • Open Internet Explorer browser
  • From menu bar, select Explorer > Preferences
  • Under “Web Browsing” click “Java”
  • Check the “enable JavaScript” and “enable Java” checkboxes
  • Click OK

  •   Macintosh Safari
     
  • Open Safari browser
  • From the menu bar, select Safari > Preferences
  • Click the Security tab
  • In the "Web Content" section check "Enable JavaScript" checkbox
  • Click OK




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